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FAQ

Where can I find product pricing information?
To access product pricing information please login to our website and the product pricing will display under the product.  If you do not have a login please register on our website.
 

Where is my order?
We now have available an online tracking order service.  Click on this link to track my order and enter your product order number.  Alternatively, please email sales@glasscorp.co.nz or call our customer services team on 09 415 6338 for further assistance.
 

Where is Glasscorp located and are there any other Glasscorp locations?
Glasscorp has one location at 124 Bush Road, North Harbour Industrial Estate
 

What are your delivery times?
At Glasscorp we aim for all orders to be picked and packed on the same day.  We care for our customers and do our utmost to have all orders received out the door by the end of the working day.    

 
Estimated Delivery Times:
Same day or 1 day for the greater Auckland region
1-2 Days North Island
2-3 Days South Island

Dangerous Goods add 2 extra days to delivery times
Rural Delivery add 2 extra days to delivery times

 
Why do Dangerous Goods delivery times take longer?
Allow an additional 2 day delivery times for Dangerous Goods orders due to separate transport delivery for Safety requirements.
 

Can my Dangerous Goods order be delivered overnight?
This is not available due to safety requirements
 

Can my order be delivered overnight to the South Island?
Yes this service is available by PBT courier
 
 
What are the freight costs?
There is not a standard freight cost for orders so the freight costs will be added to your order following your order items being picked and processed. Freight costs are calculated by dimensional size and weight.

GST will be included in the freight costs when you receive your email order confirmation.

 
Where can I find Product Data Sheets?
All Product Data Sheets are available on our website by searching by the Product. The Product Data Sheet will be located on the same page as the Product you are searching for.
 

How do I contact a sales representative in my area?
We have a nationwide sales team that can assist you.  To see and meet the sales team click here (take to Our Team page) or call our team on 09 415 6338.
 

Can I pay for my order by Cash if I don’t have a trade credit account?
Yes, you can pay by Bank deposit or by Credit Card.